All clients are sent an SMS two days prior to their appointment. In receipt of this we ask that you confirm or cancel your appointment by replying either Y, Yes, N, or No. Alternatively you’re welcome to phone or come by the salon to confirm.
FAQ
At Mow Hair, we prefer that all clients arrive on time for their appointment. If you are running more than 15 minutes late, your appointed Mow Hair hair stylist or colour technician may deem it necessary to reschedule your appointment as this will impact the time available for subsequent appointments. This may also incur a cancellation fee.
If you are pressed for time, you are encouraged to notify your appointed Mow Hair Stylist who will do their best to accommodate your circumstance.
We ask that cancellations are made at least 24 hours in advance of your appointment, and are accepted by phone, SMS or by walking into the salon prior to your appointment.
If you have confirmed your appointment (by any of the options above) and then do not arrive at the appointed time, Mow Hair may deem it necessary to charge a cancellation fee.
For the safety and comfort of all clients, we ask that children are accompanied by an adult at all times, and for safety reasons, do not play with the salon equipments and furniture.
We ask that cancellations are made at least 24 hours in advance of your appointment, and are accepted by phone, SMS or by walking into the salon prior to your appointment. If you No Show or Cancel within 24 hours of the appointment you will lose your deposit.”